Return Policy
Return Policy
1. Overview
At DetalleShop, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 30 days of the purchase date for a refund or exchange, subject to the terms and conditions outlined below.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- Items must be unused, unopened, and in their original packaging.
- Items must be returned with all original tags, labels, and accessories.
- Proof of purchase, such as a receipt or order confirmation, must be provided.
3. Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Final sale items
- Items purchased during clearance or special promotions
- Personal care products that have been opened or used
4. Return Process
To initiate a return, please follow these steps:
- Contact Us: @detalleshop.es with your order number, the item(s) you wish to return, and the reason for the return.
- Receive Authorization: Our customer service team will review your request and, if approved, provide you with a return authorization number and instructions on how to return the item(s).
- Ship the Item(s): Pack the item(s) securely in the original packaging and include the return authorization number. Ship the package to the address provided by our customer service team. We recommend using a trackable shipping method.
5. Refunds
Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to the original payment method within 7-10 business days. Please note:
- Original shipping charges are non-refundable.
- You are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
6. Exchanges
If you wish to exchange an item for a different size, color, or product, please Contact Us detalleshop.es.We will guide you through the exchange process. Please note that exchanges are subject to product availability.
7. Damaged or Defective Items
If you receive a damaged or defective item, please Contact Us immediately at detalleshop.es with your order number and a description of the issue. We will arrange for a replacement or refund and cover the return shipping costs for damaged or defective items.
8. Return Address
Returns should be sent to the address provided by our customer service team when you receive your return authorization.
9. International Returns
For international returns, please note that customs duties, taxes, and fees are non-refundable. You are responsible for all return shipping costs, including any customs fees.
10. Contact Us
If you have any questions or need assistance with your return, please Contact Us detalleshop.es
Return Policy
Return Policy
1. Overview
At DetalleShop, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 30 days of the purchase date for a refund or exchange, subject to the terms and conditions outlined below.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- Items must be unused, unopened, and in their original packaging.
- Items must be returned with all original tags, labels, and accessories.
- Proof of purchase, such as a receipt or order confirmation, must be provided.
3. Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Final sale items
- Items purchased during clearance or special promotions
- Personal care products that have been opened or used
4. Return Process
To initiate a return, please follow these steps:
- Contact Us: @detalleshop.es with your order number, the item(s) you wish to return, and the reason for the return.
- Receive Authorization: Our customer service team will review your request and, if approved, provide you with a return authorization number and instructions on how to return the item(s).
- Ship the Item(s): Pack the item(s) securely in the original packaging and include the return authorization number. Ship the package to the address provided by our customer service team. We recommend using a trackable shipping method.
5. Refunds
Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to the original payment method within 7-10 business days. Please note:
- Original shipping charges are non-refundable.
- You are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
6. Exchanges
If you wish to exchange an item for a different size, color, or product, please Contact Us detalleshop.es.We will guide you through the exchange process. Please note that exchanges are subject to product availability.
7. Damaged or Defective Items
If you receive a damaged or defective item, please Contact Us immediately at detalleshop.es with your order number and a description of the issue. We will arrange for a replacement or refund and cover the return shipping costs for damaged or defective items.
8. Return Address
Returns should be sent to the address provided by our customer service team when you receive your return authorization.
9. International Returns
For international returns, please note that customs duties, taxes, and fees are non-refundable. You are responsible for all return shipping costs, including any customs fees.
10. Contact Us
If you have any questions or need assistance with your return, please Contact Us detalleshop.es
¿Por qué nosotros?
Experimenta la elegancia en tiempo récord con nuestro envío express, porque mereces lo mejor.
¡Rápido y sin complicaciones!
Ofrecemos perfumes Originales, de calidad inigualable. Eleva tu estilo con autenticidad.
En DetalleShop, valoramos la cercanía. Nos enorgullece ofrecer un trato personalizado, porque cada cliente es único.
En DetalleShop, tus pagos son seguros. Con la última tecnología de cifrado, garantizamos una experiencia de compra sin preocupaciones. Tu seguridad es nuestra garantía.
relacionado con el producto
En DetalleShop, siempre nos esforzamos por asegurarnos de que a nuestros clientes les encanten nuestros productos. Sin embargo, si necesitas devolver un pedido, estaremos encantados de ayudarte. Simplemente envíanos un correo electrónico directamente y te guiaremos a través del proceso.
Depende del creador y del producto. Todas las opciones están detalladas en la página del producto, así que revisa allí las opciones de personalización disponibles.
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